Zoos & Aquariums
Protecting wildlife takes focus. Smeetz handles the commerce.
Timed entry, memberships, school group bookings, donations, and gift shop sales - all in one platform built for conservation-driven venues.
What fragmented operations cost conservation venues.
When memberships, donations, and ticketing all live in separate tools, revenue falls through the gaps and your team wastes time on admin instead of animals.
30%
of membership revenue lost to lapsed members with no re-engagement
8 hrs
per week managing school group bookings manually
20%
of donation revenue missed when giving is not integrated into the checkout flow
15%
of gift shop revenue invisible when retail runs separately
One platform for everything your zoo or aquarium needs.
From timed-entry slots to conservation donations, Smeetz handles the commerce so your team focuses on the animals.
Timed entry and capacity management
Define time slots with capacity limits. Guests select a slot at checkout. The system blocks booking automatically when a slot is full. Arrivals spread evenly, crowding reduces, and animal welfare improves.
Membership tiers and renewals
Multiple membership levels with different pricing, benefits, and renewal terms. Members manage their accounts online. Renewal campaigns go out automatically before expiry, with early-bird pricing to reward loyalty.
Integrated donation prompts
Donation touchpoints in the online checkout, at kiosks, and in post-visit emails. Configure suggested amounts, link donations to specific conservation projects, and track total giving over time.
School group booking portal
Schools book online with automatic pricing tiers, dietary add-ons, and invoicing. The system manages capacity, sends confirmations, and tracks deposits. Your team gets the booking without a single phone call.
Every revenue stream connected. Every conservation goal supported.
Timed entry, memberships, group bookings, donations, and retail - all on one platform. Your team spends less time in spreadsheets and more time where it matters.
Spread arrivals before guests reach the gate
Memberships that renew without reminders
Turn every checkout into a giving opportunity
Schools book themselves. You just get the confirmation.
Gift shop revenue that flows into your reports
What conservation venues see after switching to Smeetz.
Centralise ticketing, F&B, memberships, and retail in one platform. Streamline operations, increase per-cap spend, and deliver a seamless experience for every visitor.
Before and after Smeetz.
Without Smeetz
- Memberships tracked in a separate system from tickets
- School groups booked via phone and email
- Donations only at the front gate or via a separate website
- Gift shop revenue reported separately each month
With Smeetz
- Unified member profiles with visit history and preferences
- Self-service group booking portal with automatic invoicing
- Donation prompts integrated into checkout, kiosks, and email
- Every revenue stream visible in one dashboard
Everything your team needs, in one place.
From pricing intelligence to group booking management, every operational tool your team needs is built in - and connected to the same data.
35% Faster checkout
40% Less admin time
25% Higher cross-sell
35% Faster checkout
40% Less admin time
25% Higher cross-sell
35% Faster checkout
40% Less admin time
25% Higher cross-sell
Questions from zoo and aquarium operators.
Built for conservation venues