Family Entertainment Centers
More fun for guests. Less chaos for your team.
Trampoline parks, bowling, laser tag, escape rooms. Smeetz connects every activity, every POS terminal, and every booking in one platform.
What fragmented operations cost family entertainment venues.
When activities, waivers, and F&B all run on separate systems, check-in is slow, bookings get lost, and revenue walks out the door.
40%
of birthday party revenue lost to manual coordination and spreadsheet tracking
15 min
average check-in time when waivers and payments run on separate systems
30%
of F&B revenue missed when ordering isn't linked to activity booking
20%
of peak capacity wasted without time-slot management across activities
One platform for every activity your guests love.
From the birthday booking to the post-visit email, everything connected so your team can focus on delivering a great experience.
Birthday and party bookings
Online party booking with automatic add-ons, deposits, and reminder emails. Families choose their time slot, add catering, and pay online. Your team gets the booking details without a single phone call.
Digital waivers
Guests receive a waiver link by email or SMS before their visit. The signed waiver is stored digitally and linked to the booking. Staff verify waiver status at check-in with one tap. No printer, no clipboard, no filing.
Multi-activity booking
Guests book trampolining, bowling, and laser tag in a single transaction. The system manages time slots, capacity, and pricing across all activities and prevents overbooking automatically.
Integrated F&B and mobile ordering
Mobile ordering and pre-ordering integrated with the activity schedule. Guests order from their phone. Food arrives at the right table at the right time. F&B revenue per head increases without adding staff.
Every activity connected. Every booking confirmed.
From the first birthday party inquiry to the post-visit email, Smeetz handles the operational layer so your team can focus on delivering a great time.
Three activities booked in a single transaction
Party bookings without the phone calls
Signed before guests arrive, verified in one tap
F&B that arrives without a queue
One wristband for every purchase on-site
What FECs see after switching to Smeetz.
Our unified commerce solution simplifies operations, manages capacity and helps attractions and FECs grow their businesses by delivering amazing guest experiences. With features to manage birthday parties, waivers and occupancy, our platform helps attractions maximise revenue and create loyal customers.
Before and after Smeetz.
Without Smeetz
- Birthday parties booked by phone with manual follow-up
- Waivers printed, signed, and filed manually
- Each activity on a separate booking system
- F&B orders placed at a counter disconnected from bookings
With Smeetz
- Online party booking with automatic add-ons and deposits
- Digital waivers completed pre-visit and linked to the booking
- Multi-activity booking managed in a single transaction
- Mobile ordering and pre-ordering linked to the activity schedule
Everything your team needs, in one place.
From digital waivers to mobile ordering, every operational tool for your FEC - built in and connected from day one.
35% Faster checkout
40% Less admin time
25% Higher cross-sell
35% Faster checkout
40% Less admin time
25% Higher cross-sell
35% Faster checkout
40% Less admin time
25% Higher cross-sell
Questions from FEC operators.
Built for FECs