AI Module
Scale your operations. Not your headcount.
Guest questions answered automatically. Reports built once and updated in real time. Group bookings handled without the email back-and-forth. Built for venue operators who want to do more with the team they already have.


What manual operations are actually costing you.
When your team is answering the same guest questions on repeat, building reports by hand, and coordinating group bookings over email, capacity is going to the wrong places.
35%
of staff time lost to repetitive guest inquiries that could be automated
10+ hrs
wasted weekly on manual reporting, exports, and dashboards
50%
longer to close B2B bookings when quotes and invoices are handled manually
0.
automation for reminders, order updates, and resource allocation across venues
AI and automation across guest support, reporting, and operations.
From the first guest question to the last group invoice, Performance Enhancements reduces the manual work so your team can focus on delivering a great experience.

Atlas AI for service
Answers guest questions 24/7 in multiple languages. Opening hours, booking conditions, accessibility, pricing - handled automatically. Escalates to your team only when it genuinely needs to.

Personalized report builder
Custom dashboards for each team and stakeholder. Finance sees revenue by channel. Operations sees capacity and staffing. The board sees the summary. Built once, updated automatically.
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Digital waivers
Guests sign before they arrive - at the end of the booking flow, via email, or by scanning a QR code on-site. No paper, no queue at the gate. Custom fields, multi-language support, and expiry tracking all built in. Your team checks signatures from the back office in seconds.
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Atlas AI for sales
Handles quote creation for group and corporate bookings, processes reschedule requests without your team intervening, and manages gift card extensions. Guests get a fast, professional response. Your team stays focused on higher-value work.
The tools that run your operation without running your team down.
From guest-facing AI to digital compliance, Performance Enhancements removes the manual layer between your team and your results.
Guest questions answered before they reach your inbox
From enquiry to invoice without the back-and-forth
Every team sees the numbers they need
No paper. No queue at the gate.

Your team's AI layer. Always on.
Atlas sits on your website and handles the guest questions your team answers on repeat and the sales tasks that eat into their day. Booking conditions, opening hours, accessibility, pricing - answered automatically, in multiple languages, around the clock. Quote requests, reschedules, and gift card extensions - processed without anyone picking up the thread. Configured and managed directly from your back office. Your team gets involved when it actually matters.
Before and after Performance Enhancements.
Without Smeetz
- Guest questions handled via phone and email by your team
- Reports assembled manually from multiple system exports
- Group bookings coordinated over long email threads
- Routine tasks done manually by staff every day
With Smeetz
- Atlas AI chatbot handles guest questions 24/7 in multiple languages
- Custom dashboards built once, updated automatically per team
- Automated B2B workflows with quotes, invoices, and payment links
- Routine actions triggered automatically, freeing up your team
The tools your ops team reaches for every day.
From the daily guest support queue to the monthly board report, your team works faster with less switching



Your questions answered.
Performance Enhancements is the module that reduces operational load through AI and automation. It includes Atlas AI for guest support and sales, a personalized report builder for custom dashboards, B2B automation tools for quotes and group bookings, and digital waivers for activity venues. The goal is to scale what your team can do without adding headcount. Venues using the module report over 35% reduction in manual guest support workload and 10 or more hours saved per week.
Atlas is embedded on your website and managed from your back office. On the service side, it answers common guest questions automatically - opening hours, ticket prices, booking conditions, accessibility, parking - in multiple languages, 24/7. On the sales side, it handles quote requests for group bookings, reschedule requests, and gift card extensions without your team picking up the thread. When a question genuinely needs a human, Atlas escalates with full context attached so staff don't start from scratch.
Atlas detects the guest's language automatically and responds accordingly - no manual switching needed from the guest's side. It covers the major European languages used by venue visitors. The full list is available from the Smeetz team.
It lets each team see the data they actually need without relying on someone else to pull an export. Finance gets revenue by channel. Operations gets capacity and staffing. Management gets the headline view. Every dashboard is built once and updates automatically with live data.
Guests are prompted to sign at the end of the booking flow. If they skip it, they receive an email with the waiver link and can forward it to other participants. On the day, your team can also share a QR code for on-site signing. Waivers support custom fields, expiry dates, and multiple languages in a single template. All signed waivers are stored and searchable in your back office.
When a school group or corporate client submits an enquiry, Atlas generates a quote automatically based on your pricing rules and group size. Invoices and payment links follow through the same workflow. Your team reviews and approves before anything goes out - the preparation happens automatically. Follow-up reminders and confirmations are triggered without manual input.
Do more with the team you have





























