AI Module
Every guest is a returning guest waiting to happen.
Real transaction data powers your CRM, email campaigns, and guest insights automatically. No third-party marketing tools needed.
Your guests leave and never hear from you again.
Most venues have a ticket database but no real picture of who their guests are. Marketing goes out to everyone and converts nobody.
70%
of first-time visitors never return with no re-engagement strategy
10hrs
per week spent manually building email lists and campaign segments.
15%
of marketing budget wasted on untargeted, batch-and-blast campaigns.
0.
visibility into which marketing efforts actually drive ticket sales.
Marketing that runs itself on real data.
Smeetz builds guest profiles automatically from every transaction and triggers the right message at the right moment.
Automated campaigns
Post-visit follow-ups, birthday offers, lapsed-visitor reactivation, early-bird season passes, abandoned cart recovery, and event announcements. All triggered automatically based on guest behaviour.
Automatic guest profiles
Guest profiles are built from booking data: name, email, purchase history, visit frequency, preferred products. Smeetz enriches profiles over time without requiring guests to register.
Retargeting and conversion tracking
Connect Google Tag Manager and Meta Pixel directly to your booking flow. Run smarted paid campaigns based on actual visitor behaviour.
Built-in CRM
Your CRM is the same platform as your ticketing and POS. No data export, no sync jobs, no duplicate records. Every guest interaction in one place.
Your guest data was always there. Now it works for you.
Every booking, every visit, every purchase builds a picture of who your guests are. Marketing Intelligence turns that data into campaigns that run automatically and results you can actually measure.
Guest profiles that build themselves
Campaigns triggered by behaviour, not a calendar
Send to the right guests, not all of them
Promotions that are trackable end to end
Your paid campaigns, connected to real bookings
Marketing performance without the guesswork
Holiday campaigns. Seasonal passes. Event reminders. Scheduled and done.
Pick the date, pick the audience, write the message. Whether it's a summer pass campaign or a bank holiday push, it goes out on time without anyone having to remember.
Before and after Revenue Management.
Without Smeetz
- Customer data scattered across ticketing, POS, and email tools
- Manual email campaigns sent to the entire database
- No retargeting - paid ads not connected to booking behaviour
- Separate CRM with no connection to booking data
With Smeetz
- Unified guest profiles built from every transaction
- Automated, segmented campaigns triggered by behaviour
- GTM and Meta Pixel connected to real booking behaviour, not just page visits.
- CRM built into the same platform as ticketing and POS
Every pricing lever your venue has. One place to run them.
From setting guardrails to reading demand forecasts to tracking revenue per time slot - your pricing operation runs from one dashboard.
Your questions answered.
Turn first visits into lasting relationships