Question 1

What integration options does Smeetz offer?

Accepted Answer

Smeetz provides three integration paths. First, native connectors: over 50 pre-built integrations with common attraction-industry tools covering access control, accounting, CRM, BI, and email marketing, configured through the back office with no code required. Second, a full REST API with read and write access to all platform data, suitable for custom integrations and internal tools. Third, real-time webhooks that push events to any endpoint the moment they happen, including new bookings, completed payments, membership renewals, and capacity threshold alerts. Most venues use a combination of native connectors for standard tools and webhooks for real-time operational triggers.

Question 2

How do I know if my existing tools are supported?

Accepted Answer

Check the integration catalogue, which lists every supported tool by category, including access control, accounting, CRM, BI, email marketing, and ERP. If your tool is listed, a native connector already exists and can be configured from your back office. If it is not listed, you can use the REST API or contact the Smeetz team about a custom connector.

Question 3

Do we need a developer to set up integrations?

Accepted Answer

For native connectors, no developer is required. They are configured directly from your back office by selecting the tool, authenticating the connection, and mapping data fields. For custom integrations or webhook configurations, some technical knowledge may be helpful, but the Smeetz team supports setup for clients without in-house development resources.

Question 4

How does Smeetz connect to access control systems?

Accepted Answer

Smeetz connects to turnstiles, RFID gates, and QR scanners. When a guest makes a booking, their ticket is linked directly to the booking record. On the day of the visit, the access control system validates the ticket in real time against that record. If your system is not listed in the integration catalogue, contact the Smeetz team.

Question 5

Can we build our own applications on top of the Smeetz API?

Accepted Answer

Yes. The REST API provides full read and write access to all Smeetz data and is supported by comprehensive documentation. You can build internal tools, custom dashboards, or guest-facing applications that use live booking and availability data. Webhooks can also trigger actions in external systems as events occur.

Question 6

Does Smeetz integrate with Salesforce, HubSpot, or other CRM platforms?

Accepted Answer

Yes. Salesforce and HubSpot are included in the native connector catalogue. Visitor data flows automatically into your CRM after every purchase, including contact records, deal updates, and visit history. If you use another CRM platform, check the integration catalogue or contact the Smeetz team about a custom connector.

Connect everything. Break nothing.

What happens when your tools don't talk.

4-6 wks

8 hrs

30%

3+

Smeetz connects to the tools you already rely on.

REST API

Webhooks and real-time events

BI and analytics export

50+ native connectors

What you can connect to Smeetz.

Access control

Accounting and ERP

CRM platforms

BI and analytics

Email and marketing

Custom integrations

Every booking creates data. Smeetz sends it where it needs to go.

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